TERMS, CONDITIONS & PRIVACY.

(THE NO-BULLSHIT VERSION)

1. WHO WE ARE.

We (are) LIFT.

LIFT. is a fitness concept based on strength training, cardio, and community in Lausanne, Switzerland.

Address: www.liftfitness.ch

Hosting: Our site is hosted by Infomaniak in Geneva, Switzerland. They keep our data safe, secure, and they are powered by renewable energy.

2. THE GOLDEN RULES.

By booking a class or buying a pass on this site, you agree to the following:

You are responsible for your health: Before joining LIFT, you should be cleared by a medical professional to participate in high-intensity exercise. If you have an injury, tell us before class. We are coaches, not doctors.
You workout at your own risk: We provide expert coaching and a safe environment, but fitness involves heavy weights and intense effort. You participate at your own risk.
Be kind: We are a community, not a competition. Aggression, harassment, or behaviour that endangers others will not be tolerated.
Show up or cancel: We run small groups. If you book a spot, please take it seriously. If you can’t make it, cancel at least 6 hours in advance so someone else can take your spot.
Late Cancel: when you cancel the class less than 6 hours before the start of the class. When you late cancel, you will get your credit back but will be charged penalty fee of 5.- on your card on file.
No Show: When you do not show up to class and do not cancel prior the class. You don’t get your credit back and can be charged of the 5.- fees if there was a waitlist and you did not free your spot.

3. YOUR DATA (PRIVACY).

We believe in transparency. We don’t sell your data. We don’t track you across the web. We only collect what we need to run our classes and keep you safe.

What we collect & why:

Name & Email: To book your classes, send you schedule updates, and say hello.
Payment Info: Handled securely by bsport (our fitness CRM) and our payment processor. We never see your full credit card number.
Health/Injury Notes: Only if you choose to share them with us to help us coach you safely. This is confidential between you and your coaches.
Technical Data: When you visit this site, our host (Infomaniak) temporarily logs your IP address to keep the site secure from attacks. This is standard for all websites.

Where your data lives:

Switzerland: Our website and primary data are hosted in Swiss data centers (Infomaniak), subject to strict Swiss privacy laws (nFADP) and the GDPR.
bsport: Our booking and member management system is provided by bsport. They are a European company compliant with GDPR, find out more via the bsport privacy policy.

Cookies:

We use only essential cookies to make the site work (e.g., keeping you logged in, remembering your language preference). We do not use marketing cookies to stalk you around the internet. If you use the “Remember Me” function, a cookie will keep you logged in for 2 weeks. You can log out anytime to remove it.

Your Rights:

You own your data. At any time, you can:

Ask us what data we have on you.
Ask us to correct it.
Ask us to delete it (unless we need to keep it for legal/tax reasons).
Just email us at hello@liftfitness.ch and we’ll sort it out.

4. PAYMENTS & REFUNDS.

Intro Offers: Our introductory offers are for new clients only.
Packages: Class packages are valid for the time stated at the date of purchase.
Refunds: Due to the nature of our small-group classes, refunds are generally not provided once a package is purchased, unless LIFT. cancels the class. If you have an emergency, talk to us, we’re human, and we’ll try to help.

5. IMAGES & COMMUNITY

We love capturing the energy of our classes. We may take photos or videos for our social media or website.

Opt-Out: If you prefer not to be in photos, just tell a coach before class starts. We will respect your wish and keep you out of the frame.
Consent: By participating in class, you acknowledge that you may be incidentally included in background shots unless you opt out.

6. CHANGES TO THESE TERMS.

We might update these terms as we grow (especially when we move into our forever home!). If we make significant changes, we’ll email you or post a notice on the site.

7. GOVERNING LAW.

These terms are governed by the laws of Switzerland. Any disputes will be subject to the exclusive jurisdiction of the courts of Lausanne.

8. OUR B CORP JOURNEY (PEOPLE, PROFIT, PLANET).

We aren’t just building a gym; we are building a business that balances the triple bottom line: People, Profit, and Planet.

Our goal is to become a certified B Corporation, meeting the highest standards of social and environmental performance. This means we measure our success by:

People: How well we support our coaches, our clients, and our community in Lausanne.
Planet: How we minimize our footprint (hosting with green energy, reducing waste, choosing sustainable and ethical partners).
Profit: Ensuring we are financially healthy enough to keep doing good work for long enough to make a generational change in the health of the communities we serve.

We need your help. If you’ve read this far, you clearly care about how business is done. We want to hear from you. What matters most to you in a sustainable fitness business? Is it carbon-neutral classes? Community outreach? Fair wages? Ethical partners?

Tell us what’s important to you. We are listening, and we are building this for all our stakeholders. Send us your feedback at hello@liftfitness.ch or simply reply to our next newsletter.